How it works.

Every item on a repair request goes through the same three steps: you enter it, Baseline diagnoses and prices it, and your own tradesperson accepts it at that price.

1

Baseline diagnoses from the evidence.

You enter the item as the buyer wrote it. The inspector's finding, the photos, the equipment's age, and comparable cases give Baseline a root cause with a confidence score, and an alternate when it isn't sure. The answer starts from the cheapest signal and stops when it's sure, so most items never need a visit.

How sure we are at each step
Inspection report
34%
Photo
52%
Equipment and history
71%
Tradesperson on site(only if needed)
88%
Scope confirmed
95%
Outcome logged
99%
Illustrative curve
Diagnosis
condenser fan motor noisy under load
Alternate priced
Root cause
Bearing wear in the fan motor · unit otherwise serviceable
Scope
Motor and capacitor replaced together, as standard practice
Alternate
Motor only · $280–$340
Illustrative example
2

Baseline prices from finished jobs.

Local labor rates, current material costs, and comparable finished repairs, with the drivers shown. The same item gets the same price no matter who enters it.

Pricing benchmark
relief valve · standard hours
Baseline range
$185–$220 · mid $208
Drivers
Part $42 · labor $150 · supplies $16
Blind quote
$1,800 full tank · no diagnosis attached
Illustrative example
3

You send the agreed work to your own tradesperson.

Enter the tradesperson's phone number or email. Baseline invites them to view the item, the diagnosis, and the price, and to accept the job at that price. No round of bids, and no explaining the problem over the phone.

Invite
item 2 of 6 · electrical panel
Sent to
Electrician · by text and email
They see
The inspector's finding · the diagnosis · $1,850–$2,400
They can
Accept the job at that price
Illustrative example